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 Terms & Conditions


  • Completing the DQA Application form does not bind the applicant to make a submission, however, a serious attempt at preparing the final entry document is expected.
  •  A final entry document should be submitted before the date specified by the Award Office (usually September 30th).
  • This document must reflect your organization as it currently stands against the DQA model criteria and not how it will be in the future.
  • It is recommended to demonstrate your commitment by announcing your decision to apply for the award to key members of staff and to nominate a senior person in your organization to act as a project manager to facilitate the co-ordination and the information compilation process.
  • Start as early as possible. Do not underestimate the time it takes to produce a good submission document.
  • Keep the Award Office informed of your progress to date.
  • Upon receipt of this registration form by the DQA office, you will be entitled for further updates about the Award together with any other booklets, seminars, events and workshops organized by the Dubai Quality Award Secretariat at the Business Excellence Department.
  • All winning organizations will be required to sponsor and participate in the Share Best Practice Conference and Exhibition organized by the Award office, sharing their best practices with the business community at large.
  • All Assessors sign a confidentiality and non-disclosure agreement before they are allowed to receive a copy of your submission. They will then assess your organization based on the DQA Criteria, their results are also verified by the award office and the jury. The Jury's decision will be final and cannot be contested.
  • Assessors may not accept presents, job offers, work of any nature (including consultancies) from their assessed companies, for a period of not less than 12 months from the date of the site visits.​
  • Gifts or bribes of any kind will not be accepted by either assessors/award office.
  • The Award Office reserves the right to disqualify assessors or applicants engaged in fraudulent activities both before and after the Award cycle.

Rules for applicants: 


DQAA Applicants must focus on showing results that are caused by approaches and favorable trends that extend for at least 2-3 years, DQA Applicants must focus on showing results for at least 3 years plus, with benchmarks against national competitors and/or industry standards as applicable and for DQA Gold Applicants Results must be for 5 years and cover all relevant areas extending beyond the 3 years expected for DQA.


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