Skip Ribbon Commands
Skip to main content
Sign In

 Assessors and Jury Panel


Every year, the DQA Secretariat selects an additional group of assessors to bring fresh skills and experiences to the assessment process. Award assessors are normally senior and operational managers drawn from private companies and the public sector in the UAE. They will be invited to apply to become potential assessors, and if accepted will undertake training, which includes pre-course work and an intensive 3-day training course. Only if they successfully complete the training, will they qualify to act as Award assessors. Over the past 14 years, we have trained in excess of 1000 executives from leading organizations throughout the UAE to become assessors of the Award. The assessors play a pivotal role because, apart from the task of assessing applicant companies, they also serve as implementers of the Award model in their respective organizations.


If you think you have the qualifications, credentials and time to be part of this unique journey of learning and self development and wish to apply as an Assessor of the DQA, please complete the attached application form and forward it to us with copies of your main qualification certificates, preferably by email.


To qualify as an assessor, you need to fit the following criteria:

  • Have adequate experience in either quality management, information technology, finance, human resources or general management, in a managerial or supervisory capacity with not less than 8 years of work experience. A graduate (with a BSc degree as minimum).
  • Strong Command of the English Language in Reading, Writing and Spoken English, (as they have to read and understand a 35 - 75 page document to discuss with colleagues and conduct a site visit).
  • They enjoy learning for learning and understanding's sake (not for the sake of collecting qualification certificates).
  • They are likely to contribute to the DQA over more than one cycle, (2-3 consecutive cycles as possible).
  • They have sufficient time after work to spare, for the assessment process.
  • If their employer is not prepared to free them during November - February the following year, for training, consensus meetings and/or site visits; they will be prepared to sacrifice some of their personal annual holidays to cover for it. Approximately half a day for briefing in Sep, 3 days for training in Nov,  1 day pre site visit meeting in Dec, 2 days for consensus meetings in Jan and 1-2 days for site visits in Feb, the following year. All assessors will undergo a free 3-day intensive training. They will also receive due recognition at the end of their assessment process.
  • In addition to the above, integrity, professionalism and the ability to complete the assessment process in a timely and confidential manner are essential qualities.
  • We will also give preference to candidates that represent companies which are likely to implement the Award criteria in their own organizations.
  • Special preference will be given to UAE Nationals, EFQM Certified Assessors as well as bilingual assessors.


Confidentiality and Propriety


It is vital that the reputation and integrity of the Dubai Quality Award is sustained. Assessors and Jury members are required to sign undertakings of confidentiality, and must maintain high standards of integrity, so that there can be no suspicion of bias or favoritism, and so that applicants' commercially sensitive information is never disclosed outside the Award process. Those who apply to become assessors or senior assessors must agree to adhere to the Award procedures, to maintain complete impartiality when dealing with submissions and making recommendations, and to notify any potential conflict of interest to the Dubai Quality Award Secretariat as soon as they become aware of it.

 Jury Panel


The Jury will consist of government representatives, business leaders with practical experience of quality management systems, and the international expert advisor. It acts on behalf of the DQA Secretariat to oversee the operation of the Award process. The Jury members meet at the end of the award cycle to decide on the winners. It is specifically responsible for:

  • Reviewing final scores and feedback reports from all site-visited Award applicants, and deciding which should be recommended for an Award or recognition certificate
  • Ensuring that common standards of assessment are applied to Award applicants and to the feedback that they receive
  • Resolving any issues which, in the view of the Award Office, require independent arbitration
  • Exceptionally, carrying out further site visits if the information received from assessors is insufficient to decide whether an Award recommendation should be made
  • Contributing to the review process at the end of the Award cycle


Skip Navigation Linksassessorsandjurypanel